Frequently asked questions

We charge for actual square meters, not rounded values. A 1.50m × 1.50m window is 2.25m² with us, while some competitors round up to a minimum 2m height and charge 3m². That is a meaningful difference in the final price for the same blind.

Yes. On-site measuring is completely free and with no obligation, across all of North Macedonia. Our team comes with samples and catalogs so you can pick the colour, texture and model that fits your space directly on the spot.

Lead time depends on the model, material, quantity and current availability. We confirm the exact production and installation schedule with the quote.

The price per m² covers everything: travel to your location, measuring, advice on fabric selection, custom manufacturing and professional installation. There are no hidden fees — what you are quoted is the final price.

No. Depending on the model, we offer an additional discount if you take the measurements and install the blind yourself. Tell us at the start so we can prepare a separate offer.

Fabrics are 100% polyester — antistatic, antibacterial and hypoallergenic. They do not collect dust, are easy to clean and are safe for households with children or people with allergies.

No. All our materials have built-in UV protection and are resistant to fading even after long sun exposure. This guarantees the long-term look of the blind even on south-facing windows.

For full blackout we recommend Roller blinds with blackout fabric or BlackOut Zebra blinds. Our range covers fully sheer fabrics through to 100% light-blocking — ideal for bedrooms, projection rooms and hotel rooms.

Clean zebra blinds with lukewarm water and a mild detergent (no fabric softener). First wipe with an antistatic cloth to remove dust, then dry with a cotton cloth. Avoid abrasive sponges and harsh chemicals.

Classic curtains and drapes can be machine-washed at low temperature. Pleated blinds and Wooden venetians are cleaned with a dry or slightly damp cloth. We provide specific care instructions for each type at installation.

Two standard cassette colours are included in the price: white and cream. Other colours (anthracite, gold, wood-effect and more) are available for a small surcharge. You can see samples on-site before deciding.

Yes. If the mechanism is in good condition, we can replace only the fabric — significantly cheaper than a new set. We offer this service both for blinds bought from us and for those bought elsewhere.

Yes, we are at your disposal to help with any problem and solve it, and we even offer free servicing for blinds bought from Grombi.

We have a MINI system for zebra and roller blinds that mounts directly on the window frame, with no need for space above it. It is the ideal solution for low ceilings or windows close to the ceiling.

Yes. We provide Delivery and professional installation across all of North Macedonia — Skopje, Bitola, Prilep, Ohrid, Tetovo, Kumanovo, Veles, Štip and every other city. Our team comes to site at the agreed time.

Three ways: (1) our representative comes to you with physical catalogs and samples during the free measuring, (2) you can visit our showroom, or (3) you can browse the e-catalog on our website.

Yes, every blind and mechanism comes with a warranty. The mechanism warranty runs up to 2 years, while the fabric warranty depends on the type. We also offer post-sale service for any maintenance and replacement parts.

Yes. We have experience with hotels, restaurants, offices, clinics and retail spaces across North Macedonia. For larger orders we offer special terms, joint planning with architects and fast manufacturing aligned to project timelines.